Refund Policy

Da1TimeTable provides digital software services. Because access to the platform and AI services is granted immediately after purchase, all payments are generally non-refundable.

• •Digital services are activated immediately upon purchase
• •No physical products are involved
• •Service access cannot be revoked once granted

Refunds are not available for standard purchases due to the nature of digital service delivery.

Payments made for the following are non-refundable once the service has been activated:

• •AI credits
• •Subscription access
• •Digital platform usage
• •Monthly or yearly plans

All digital services are delivered instantly and cannot be returned or refunded.

Refund requests may be considered only in exceptional circumstances such as:

• •Duplicate payment (accidental double charge)
• •Technical error resulting in incorrect charge
• •Payment processing failure
• •Unauthorised transaction

Any approved refund will be processed using the original payment method within 7–14 business days.

To request a refund for an eligible exception:

• •Contact support within 7 days of purchase
• •Provide transaction details and reason for refund
• •Include any relevant documentation
• •Allow up to 48 hours for review

Refund decisions are made on a case-by-case basis and are not guaranteed.

For recurring subscriptions:

• •Cancel anytime to stop future charges
• •No refunds for partial billing periods
• •Access continues until end of paid period
• •Cancellation takes effect at next billing cycle

Subscription services remain accessible until the end of the current billing period after cancellation.

For billing enquiries and refund requests: